FREQUENTLY ASKED QUESTIONS
No. It will be even better in real. Also, the colour options, and sizes tend to vary from what you see in the pictures. Hence, your actual product may slightly vary from what you see in the picture but it will be of the same top-notch quality.
Yes. We restock our products as soon as our inventory runs out. Since we have both online and offline sales channels, our sales team constantly checks for the stock and reports the status to our procurement department. From there, all the products required are constantly sourced and stored. We also use an algorithm to predict the estimated sales for each product. This way we can restock well in advance and never run out of stock.
Yes, it will be completely safe. We have partnered with some of the finest logistic companies in the business. Blue Dart is our primary go-to for shipping and they have a fine record for safe transport of goods. Hence, you don’t need to worry about your product getting damaged during shipment. We also take extra care to provide multiple layers of protective material around every product we ship out.
Yes, we offer free shipping to all our customers who have made a purchase more than ₹10,000. That is, if your cart value exceeds ₹10,000, you are automatically eligible for free shipping.
No, you cannot. Our returns and refund policy doesn’t allow that. Products once purchased are deemed to have changed to your ownership and we will not take them back. Kindly make sure you order the right product you require and double check before you confirm the purchase.
We ship all our orders through the Blue Dart channel. The logistics company has proved to be efficient in transporting our products without damage and within the stipulated time. You can also track your package through Blue Dart’s network, using the tracking ID you receive with your order.
It usually takes 7-10 business days for the products to be delivered. This, of course, also depends on your location. Deliveries in metros usually takes place in 3-4 days, while deliveries to remote areas take up to 10 days to complete. Kindly track your package and check up with it until delivery.
Yes, it depends on what you have in mind. You can always contact us through our phone number and ask for the product you require. If we have a stock of it, we can immediately ship it to you. if in case you are looking for an uncommon product that is made to order, we can order it from our suppliers and ship it to you.